Client Testimonials

This is what our clients say about working with us;


“SRA have become a key cultural partner in our current business trajectory. They have worked closely with the Executive team to build leadership capability, as well as across the organisation to support cultural improvements alongside our new brand. SRA’s cultural and leadership work has positively contributed to our period of significant growth from a bottom line perspective too. I would highly recommend their services to any organisation who wants to further develop their leaders, and grow their cultural advantage. SRA are professional, flexible and impactful in their approach to working with us.”

– Paul Ranson, Chief Executive Officer, Bank of Us

“SRA facilitated the Metro Tasmania strategic planning process in both 2014 and 2015. On both occasions the Board and the Senior Management Group were involved. In 2014 Metro undertook an extensive review of its strategic Corporate Plan, and in 2015, this plan was reviewed, updated, and amended.

SRA ensured that all those attending the sessions were actively involved in the process, contributing, listening, making suggestions, accepting amendments, working to a document which captured the goals, the aspirations, and the practicalities of strategic planning for a significant public transport company.

SRA also ensured that the process was efficiently run and kept to time. Tony and Sara provided clarity when necessary, summed up, and ascertained priorities. And we enjoyed it, thanks to their excellent preparation ahead of time and their professional presentation on the day of the meeting.”

– Lynn Mason, Chairperson, Metro

“My involvement with SRA has always been an amazing and positive experience. SRA are genuinely interested in the organisation’s investment and intent of their work so they can ensure they deliver the best results for both the organisation and their staff.

During the several opportunities I have had to work with SRA, their focus lies in not only delivering staff valuable sessions but also ensure there are measurable outcomes. Tony & Sara ensure they instil their teachings by regularly checking in to ensure staff are progressing, offering support and guidance to the participants throughout the program to ensure the best results are achieved. I personally always walk away from a session having learnt new skills or knowledge to implement in the workplace and find these sessions highly valuable to my development.”

– Louise Foster, Director of Corporate Services, City of Launceston

“I would highly recommend SRA’s leadership development program. Through our experience with SRA and specifically the ‘Five Behaviours of a Cohesive Team’ program we have had a significant shift in our ability to work together effectively as an Executive Leadership Team. The whole team really understood the concept of the Five Behaviours and embraced it quickly, which allowed us to create some powerful actions to which we successfully hold each other accountable. We have also seen a number of quick wins from the program in terms of creating more efficient approaches to our meetings, which in turn has improved our ability to be a cohesive team and to work more collegially around significant change processes in our organisation.”
 – Harvey Lennon, Chief Executive Officer, RACT

SRA have been an effective, proactive and high quality partner to Tasplan Super during the last two years. With two back-to-back mergers to achieve, Tasplan Super needed an intensive focus on staff integration, leadership training, culture, change management and resilience. SRA stepped in, rolled up their sleeves, and made an extraordinary contribution to the success of the two mergers. Our employee trust ratings jumped from 50% at the beginning of SRA’s involvement, to 90% a year later. I attribute much of that turnaround to the hard work, tools, systems and passion of the SRA team.

I would have no hesitation in recommending SRA to any major institution going through a period of disruption or culture change, or just wishing to refresh and strengthen its staff understanding of its values and mission. SRA is a high quality team, based out of Tasmania, but superior to national firms I have worked with in the past.”

 – Naomi Edwards, Chairwoman, Tasplan Super

“Our strategic planning experience with SRA Corporate Change was thoroughly enjoyable. From the beginning of the preparation process we were engaged with the SRA team, allowing to achieve an efficient, tailored strategic planning workshop and resulting strategic plan. The SRA team was professional, patient, timely, and such a pleasure to work with!”

– Kim Seagram, Harvest Launceston

“SRA have created substantial value through their work with us. They’ve helped to unify two cultures, no easy feat. By building communication, encouraging more authentic conversations, guiding the way for collaborative processes and supporting our leadership team, they have assisted us to navigate the entire change management process successfully.

The team at SRA continue to create positive energy across Tasplan. They are flexible, professional and value for Tasplan is always front of mind. SRA tailored their solutions to the issues and challenges presented while remaining engaging, relevant, and accessible.

Tasplan’s people and the organisation as a whole are much better off for having worked with SRA, and I would recommend Sara and the team to support any business through change management processes.”

Read more on Wayne’s testimonial in a blog here.

– Wayne Davy, CEO, Tasplan

“SRA Corporate Change Agents have provided value driven sessions with measurable outcomes and have exceeded the expectations each time on their ability to understand our requirements. I have utilised the services of SRA for training and coaching both personally and for my team on many occasions. Each time Sara and her crew have provided value driven sessions with measurable outcomes and have exceeded the expectations each time on their ability to understand our requirements. I recently engaged Tony Chapman of SRA to examine our business practices for the purpose of entering our company in industry related awards with national criteria. Tony worked to tight deadlines and very quickly showed his ability to understand our business, our practices and our goals. He then articulated this in multiple submissions working with strict requirements to comply with national guidelines. I will continue to access the services provided by SRA Corporate Change Agents to further the growth and development of my team and our business.”

Candice Gillies, Director, NAI Harcourts

“I have worked with SRA for two years and I am very impressed with their professionalism and commitment to excellence in what they do. From day one, on appointment they have exceeded expectations in delivery from the required scope in what has been a critical project for our organisation. They have the rare ability to work exceptionally well at all levels within the organisation from the Board, Executive Management through to all frontline staff. They have been able to build trust and respect whilst engaging critical decision makers and influencers within the business which has been integral to their overall success. They offer and have delivered on a wide range of services (culture change, leadership, coaching, DiSC profiling, training development and delivery etc) and I find all their employees to be very accommodating in terms of finding different ways to adopt a solution based attitude and adding value to Metro.

SRA have a team of great people they can draw on, with a wide variety of expertise and strengths that can be adopted to varying situations and the outcomes required. I would not hesitate in recommending SRA to other businesses who are looking to utilise their services in their field of expertise.”

– Alan Pedley, Chief Operating Officer, Metro Tasmania

“I would definitely recommend Sara and her team to other businesses interested in building up their team. SRA recently delivered a targeted team building program including workshops and coaching. I like the continuity that was provided and the fun way that the program was delivered. I particularly liked how people started to really see the impact of their behaviour choices on other members of the team – both positively and negatively. This has definitely led to an increased sense of positivity and helpfulness in the workplace. I also love that they are local! We were originally going to source a mainland provider and I am really pleased we went with SRA instead.

– Denise Hayes, CEO, The Eye Hospital

“I can’t recommend Sara Redman and her team from SRA Corporate Change highly enough. We have just completed a large-scale exercise to define our organisational culture, values, vision and goals, and I am delighted with what we have achieved. Sara’s approach is anything but generic and she has been absolutely dogged in pursuing issues that have emerged during SRA’s engagement with us. In fact, we intend to continue working with SRA Corporate Change on an ongoing basis, albeit on a lesser scale.”

– Tim Watson, General Manager, Dorset Council

“SRA launched Project V in our workplace a few months ago. Already we’ve seen a marked boost in morale. Our team are more forthcoming with genuine compliments, and they now have a much more concrete, visible, way of recognising and acknowledging each other. The V Board encourages and promotes focusing on people’s positives, and the language of the virtues gives us all a common vocabulary to articulate the good we see in each other. I would recommend Project V to any workplace that wants to inspire a more positive, happy team.”

 Sally McLaine, Director, Active Physiotherapy

“MDH was very pleased with the work Toby did in developing our Digital communication strategy. Toby’s insights and abilities to bring together all the many options available into a digestible plan for us was outstanding. I thoroughly recommend using SRA Corporate Change Agents to develop a digital communication strategy for your business.”

– Michael Harvey, MDH Accounting

“Sara has been providing coaching services to both our Launceston and Hobart staff for over two years. I know from their feedback that our staff have been thrilled with her style and interactions. Sara’s programs very effective and relevant. I have seen the positive outcomes that a life coaching program can have, and I would certainly promote her services to other individuals and employers.”

– Lynda Peters, Pitt & Sherry